First, don't panic! We know the Equiband is both a valuable tool for your horse and not cheap!
Before you use the system, and if you have a concern you should do the following:
- Watch the main fitting video we have produced and understand the process of positioning the Equiband correctly before you try to perform this task.
- Get a blanket, and lay it over the saddle area where the Equiband should be fitted.
- Lay the Equiband saddle pad over the horse's back as illustrated (on top of the blanket).
- Once the pad is in the correct position. Check that the vertical clips (for the tummy) are positioned so that when the bands are fitted they will pass behind the end of the pectoral muscles and before the umbilical of the horse.
IF after doing this you believe you need either a larger or smaller pad, we can provide ONE exchange. However, please be aware that you will have to pay the carriage costs for swapping the pad. You should also know that we can only swap saddle pads if they are clean (you have followed the information above), and that you have purchased the system from us and have notified us within four weeks of receiving the system.